Customer service and shipping are handled "in-house" by HCTM. You can always reach us at firstname.lastname@example.org with questions or issues.
Orders placed Suday through Tuesday morning will ship Tuesday evenings. We make a second weekly shipment, tour schedule allowing. All orders are shipped USPS Priority Mail (Allow 2-5 business days for handling. Holidays may affect this time-frame).
Tracking information will be emailed upon shipment. If you have any issues, contact email@example.com with your order number.
Thanks for being an HCTM fan!